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Latest numbers from the tourism authority showed a total of 225 hotels and 36,891 rooms in Singapore’s accommodation market as at end-2005. There is no existing star-rating system in Singapore and the current hotel stock is sub-divided into 103 gazetted hotels (30,445 rooms) and 122 non-gazetted hotels.
Jones Lang LaSalle Hotels estimates that around 81 per cent of the gazetted 30,445 rooms fall within the upper-tier four-star and five-star hotel segments.
Geographically, the majority of these upper-tier hotels are concentrated along the traditional hotel belt: Orchard Road, City Hall, Suntec City/Marina Centre, Bras Basah/Bugis and the CBD/Boat Quay/Clarke Quay.
Familiar international brands found within these localities include the Ritz-Carlton, Marriott, Grand Hyatt, Hilton, Shangri-La, Four Seasons, Raffles, Swissotel, Traders, Pan Pacific, Conrad, Meritus, Novotel as well as The Oriental Singapore which was re-named the Mandarin Oriental Singapore
The two upcoming mega integrated resorts (IRs) at Marina Bay and Sentosa will also be the launch-pads for new hotel brands and concepts. While Sands @Marina Bay will offer 2,500 rooms in the upper-tier sector in 2009, Resorts World @Sentosa will add another 1,830 rooms in six hotels in 2010.
Meanwhile, the luxury hotel segment will soon witness the opening of the 299-room St Regis Hotel at end-2007. Sino Land plans to open a new 120-room boutique hotel at Collyer Quay in 2009, while a new 320-room W Hotel at Sentosa Cove is expected to be operational by the end of 2010.
source: http://realty-united.blogspot.com/2007/10/singapores-hotel-sector-is-currently.html
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The Position:
To contribute to the generation of revenue and service of customers by providing a high quality, fast, efficient and friendly customer service for reservations, ticketing, fares and telephone sales queries. To offer/sell all Emirates special products, promotional activities and special offers.
To convert calls and inquires to sales and constantly look for ?sales opportunities? when servicing customers through cross selling, up selling etc.
To offer ongoing support to management in achieving Service Quality Level (SQL) targets. To be able to calculate fares by the application of currency regulations, using the normal published rates.To be able to project the Emirates image at all times by being fully conversant with market and industry information.
To liaise with hotels for passenger room reservations.To perform duties as assigned by Passenger Sales & Service Supervisor or Sales Manager.
Salary & Benefits:
Competitive remuneration packages, attractive travel benefits, and career development supported by multi-million dollar training facilities in Dubai, and e-Learning programmes for those seeking a long-term future in the Company.
Experience and Qualifications:
Education to a minimum of High School level or equivalent.
2 years previous experience in sales/reservation or similar experience within a recognised airline or travel agency.
Must have completed basic fares and ticketing and intermediate fares and ticketing
Proficiency in Geography and Mathematics
Fluency in written and spoken English.
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