Discussion| Death of the One-Touch service center?

Four Seasons Mumbai opened its doors with a radical departure.
'No one-touch service center'

They are reverting to the old charm hospitality, a number & department for everything.
After all these years, where the local/domestic hospitality players spent time & effort in creating these 'efficiency' driven internal call center, will the Four Seasons make everyone revert back to the 41-reception, 42-housekeeping, 43-room service.......

What do you think?

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