I am guest blogging for Mr. Marriott

Hi, my name is Valerie McSwain, I am a concierge at the Washington Marriott.

When I first started with Marriott, my first job here was at the front desk. But, at that time I was computer illiterate, so I moved on to the restaurant - I was a hostess in the restaurant. Then from there, I did room service - as well as room service operator - and my wonderful General Manager - that we had before - noticed my personality and he came to me one day and said, "Valerie, I want you in the concierge lounge because I feel like you can make a difference." And, I've been in the concierge lounge ever since and it's truly been a blessing to me because I enjoy people from all nationalities and all cultures. I enjoy my job. I enjoy making people happy. And if I can just see a smile on someone's face, it makes me happy. It's not just a job to me.

Marriott's got it going on! It's keeping me on the move - I'm never going to stop. I'm going to keep loving and keep laughing. We're going to grow together, we are team players and we are truly a wonderful family.

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